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Smytten
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How to resolve Smytten complaints online
If you want to complain about a problem that relates to Smytten, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Smytten?
If you are not satisfied with Smytten, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Smytten and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Smytten
But before filing a complaint, you should
a. Contact the customer support of Smytten first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Smytten
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Social Network
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Legal Network
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Smytten - Recieved Wrong product Open
Shop order ID:******* A part shipment of my order should contain * products. But when i opened it there is a sink cleaner which i never ordered. Iam extremely disappointed in smytten ...
Apr 05, 2026 by Rinsha VP
I recently ordered * products from smytten on **st of January for which I paid *** immediately as by prepaid mode and then I got my parcel box on **rd of January as soon as I opened my box there was only one product Nivea Underarm Roll On other...
Jan 24, 2026 by Preeti Ghanekar
Smytten - Refund not received Open
Order was successfully placed and money was deducted at first. But later on order was cancelled automatically and refund was initiated, but the money was never refunded to my account....
Jan 17, 2026 by MUZAFFAR KOTWAL
Smytten - Package not delivered and no refund was processed and worse customer support Open
I've order trial order from smytten on **rd december and done payment upfront through UPI the app showed me delivery date of **-**th december but didn't received package on the mentioned date and on top of that company made a false remark about...
Jan 16, 2026 by Mayursinh Mahipalsinh Rana
Smytten - Refund of skin care products which were not received Closed
I have place the order of skin care products for **** rs. through online payment method. But my order was cancelled and the refund of it still not received to my account. I have send the email for refund to the smytten company but they didn't r...
Jan 16, 2026 by Prajitarani Hiwale
Smytten - Package marked undelivered without contacting customer Closed
The shipment reached my city but was not delivered despite availability. And Package was marked undelivered without contacting customer as a result Courier failed to deliver and is now unreachable ...
Jan 16, 2026 by Urja Dawra
Smytten - Order not accepted by me Closed
Mere pass delivery agent ka phone aya tha toh unhone kaha ki aap online payment kar dije humne kar diya our products uss din aya hi nhi our call bhi nhi utha Raha hai phir kuchh din baad product aya toh Paisa manga rha tha ...
Jan 13, 2026 by Sanskar
Smytten - Refund Pending Due to Incorrect Order Status Closed
The order was cancelled by me at the doorstep through the delivery partner, and the same was confirmed via their official WhatsApp message. However, their app has not updated the order status and still shows it as “Shipped”, due to which my...
Jan 06, 2026 by Akanksha Singh
Smytten - Delay in delivery Closed
Smytten, I placed order #******* on ** December and it has been stuck at “Packed” stage for many days. The delivery date keeps changing and has now moved to * January. Since the order is not shipped yet, please either ship it immediatel...
Jan 03, 2026 by Rahul
Smytten - Package not delivered but showing delivered Closed
I have placed an order from smytten it hasn't arrived yet it is showing as delivered ...
Jan 02, 2026 by Tasneem taj
Smytten - Order not received Closed
They r showing it delivered on ** December on smytten, but I never recieved my parcel, please help me resolve my issue....
Jan 02, 2026 by Monika Gupta
Smytten - Package not delivered but still showing delivered Open
I didn't get any otp for verification or delivery agent number but still showing delivered! From last *-* days !! Please help me ...
Jan 01, 2026 by Disha
Smytten - Delivered but not received Order Closed
My order #******** is showing as delivered on **-Dec-****, but I have not received the parcel. The app is not allowing me to raise a ticket. Please urgently check with the delivery partner and arrange re-delivery or refund....
Dec 30, 2025 by Rashmita padhy
Smytten - Package is marked delivered but i haven t received it Open
I ordered from Smytten. The product was marked as delivered, but I have not received it, nor any call regarding it. I did email, but no reply. There is no option in their app....
Dec 30, 2025 by Sweta kumari
Smytten - Package not delivered but showing as delivered Open
Name of The Company - Smytten Company Email Id- care@smytten.com Product- Hair Serum Order Number - #******* Transaction ID- ************ Date of Purchase - ****-**-** Amount paid- ****/- Reg Mobile no- ********** Reg email id- ...
Dec 29, 2025 by pogula yamini
Smytten - Refund not reflected in my account Closed
I orderd a product then i wanted to change address so i cancelled it because they dont ki option to edit address i canceled it within minutes. I orderd it and canceled it on **/**/**** they show refund initiated but it didn't reflected into m...
Dec 29, 2025 by Kunal Gaikwad
Smytten - Package not delivered but shows delivered Closed
I had ordered for few items from smytten .I have not yet received those items but it shows items have been delivered .this is totally unacceptable from smytten .either I want refund or i want my items...
Dec 27, 2025 by Neola fernandes
Smytten - Package not delivered Closed
I have ordered a lipbalm through smytten app, it deducted my money of *** rupees and it shows my order has been delivered after few days,but I haven't receive delivery and didn't get call..also I couldn't reach their customer support...
Dec 26, 2025 by Preethi
Smytten - Package not delivered Closed
have order total of * tem on smytten app on **/**/**** yesterday I have recieved sms that my package is delivered when I checked the app it showsitems of my order has delivered but I have not recieved any calls from delivery partner or somethin...
Dec 26, 2025 by Pavitra
Smytten - Package not delivered but showing delivered Closed
I have order total of ** item on smytten app on **-**-**** today I have recieved sms that my package is delivered when I checked the app it shows ** items of my order has delivered but I have not recieved any calls from delivery partner or some...
Dec 25, 2025 by purvanshi patel
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