Myflowerapp
- Refund not received Closed
Neha Singh filed this complaint against Myflowerapp on Nov 25, 2020
I had ordered flowers for a friend's birthday from the online flower delivery website www.myflowerapp.com for Rs. **** on **th October ****. Around * PM that day they called me saying they can't deliver the flowers I asked but can deliver any cake, I refused for it and asked for a full refund. They called back saying that if they refund they will deduct **% of that amount as payment gateway transaction charges or can provide me a coupon for the amount I paid + **% which can be used on next purchase. I read very bad reviews online for them so asked for whatever amount they can refund back to my account. They informed that it will take * days but didn't get back any money. Finally I asked them to atleast provide the coupon, but didn't receive that as well. They have even stopped responding to my emails. I have come here as the last resort. Thanks!
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Myflowerapp
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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