AliExpress
- Refund not given Closed
Amit Kumar Dudi filed this complaint against AliExpress on Oct 22, 2019
Unfair dispute resolution team to the buyers: i have been a regular buyer on the aliexpress website, until recently, whenever i order a more expensive order, the seller sent damaged items and even accepted their mistake and agreed for a full refund with return (As return shipping from india is extremely expensive). However aliexpress have their own dispute resolution team, who decided that the buyer has to ship the items back, Which means no matter what the seller gives, damaged, wrong goods and fails to give the right quality, but the buyer still has to has to pay for the sellers mistakes.I requested so many times regarding that it is clearly mistake of seller but aliexpress is with the buyers and whatever and how much u are right ...Doesn't matter for aliexpress ...aliexpress always favour sellers..What a cheap resolution ..As amount is big so we can't refund ..I already paid ***** INR for the product and ***** INR for custom ..Now if I want this ***** INR refund I have to pay again return shipping fees which is very high in India. So better I throw this product in dustbin...but I don't want to spend more money on this piece of shit...Please take appropriate action against buyers..And provide me a proper solution...
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Resolution Demanded:
Refund / Credit for purchase
AliExpress
Resolved
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Thomas Cook
"I am very satisfied with Voxya services. They helped me to get the refund quickly."
Rebecca N
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