Makemytrip
- Refund Not Availed Open
Chaitanya Kumar P filed this complaint against Makemytrip on Jan 06, 2021
i cancelled my flight by talking to spice jet airlines because of the difference in timings. so, they initiated the refund to the travel agency i.e., makemytrip on the same day. it's been around ** days, i haven't received the refund. makemytrip made sure that customers will not be able to contact them. i tried to submit a refund request on their website. each time i raise a request i will get a message, oops, something went wrong. no emails were working. their customer care number is not working. after ** to ** attempts, they contacted me once and told me that they will check the issue. after that it's been * weeks, there is no communication from them neither is there a way to communicate with them.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Makemytrip
Resolved
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Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
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