Make My Trip
- Refund for Failed Booking on MakemyTrip Open
Chandra Shekhar Gupta filed this complaint against Make My Trip on Oct 12, 2018
I had made booking for My family trip from Banagalore to Dubai on MMT from **/**(onwards)- **/**(return) through Multiple Ticket via Spice Jet & Indigo
During booking through Mobile App, Booking Failed message was received. I kept a snapshot of the Failed Booking Message. Money **,***/- was deducted from my account and as evident from message they promised to refund **,***/- to my wallet and accepted the booking failure. I have been following up since */** ,they r not resolving the issue since their system generated PNR for onward journey for spice jet and they shared it with me after ** hrs and now they r treating it as partial failure, while my claim is that it was a clear Booking failed Case for complete itinerary and hence I am eligible for full refund I am enclosing snapshot and their company policy
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
Related Complaints
Make My Trip - Travel insurance Closed
Tataaig Travel insurance policy was taken through make my trip in which some corrections were required, which could be done only through make my trip, but there is no such option Regarding this on customer care. It does not connect to any execu...
May 01, 2026 by SHOBHITA SHARMA
Make My Trip - Refunds Closed
I didn’t get my refund i apply for * time but thr r not responding plz try to help....
Mar 31, 2026 by Ankitkumar Rajendrabhai soni
Make My Trip - Paid amount for 2 seats Received only one Closed
Paid amount for * seats. Received only one....
Jan 21, 2026 by Bharat Chandra
Make My Trip - Excceeding cancelation charges Closed
I have erroneously booked flight ticket from Mumbai to GOA using Make My Trip and paid INR ****.** While trying to cancel the booking, it is showing there are charges of INR **** which is more than booking amount and no refund will be made. ...
Jan 08, 2026 by FAROOQ HUSAIN SHAIKH
Make My Trip - Charged extra for infant ticket Closed
While booking an airline ticket on MMT,I have been charged **** as infant fee while if the same is booked via the airline, they only charge Rs*. This disparity needs to be resolved and the airline partner themselves have said the *rd party book...
Jan 03, 2026 by Shradha Palsani
