Zara
- Received damaged product from Zara.com Open
Vishwa A Bhavsar filed this complaint against Zara on Jun 18, 2018
I had placed an order on Zara.com on *.*.**** , under the name of Vishwa Bhavsar. The order number is *********. The order consisted of * items out of which * was a damaged product with stains on the sleeve. I had escalated a damaged product return request via zara customer care on *.*.**** and also mailed them the product images. It has been ** days and they do not care to reply. I demand my refund of Rs.**** on the product which is unused, unwashed & with original tags intact.
The product that is damaged and i wish to return & get a refund against is the Zara printed blazer with belt - Ref ****/***
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Resolution Demanded:
Refund / Credit for purchase
Zara
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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