Makemytrip.com
- Poor service by makemytrip for cab service Closed
Huny Garg filed this complaint against Makemytrip.com on Dec 24, 2018
I booked a can to travel from Ludhiana to Amritsar @ ** pm on **.**.**. the driver didn't turn up till **.** pm and there was no response on the phone number shaed with us by MMT. I called customer service twice and another number was given to me for driver. This was also a wrong number. After many calls and waiting over *.** hrs I got a call from some vendor giving me flimsy excuses like driver forgot his phone at home and someone died in the family. Then a driver called to say he is at least ** mins away. Terrible customer service by MMT in the whole episode as they refused to take ownership of vendor performance and suggested I find alternative arrangements.
In the meantime * of my family members have been agonizing over the delay including kids up to * years old. We had a family lunch planned in Amritsar where a restraunt is chasing us for it.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Makemytrip.com
Resolved
Frustrated? File a Complaint
Amazon
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Prince Kumar
Related Complaints
Makemytrip.com - Overcharged on booking compared to actual property prices Closed
On ** Dec ****, I booked a holiday stay package through makemytrip.com and paid an amount of INR **,*** including a Service fee of *** allegedly the best deal on offer. On ** Dec ****, I discovered the same package available on the property web...
Jan 03, 2026 by Uma Kundu
Makemytrip.com - Cancellation of Ticket Closed
I have booked round ticket from Kolkata to Dubai and Back for * month for my wife and my baby. They traveled in the first ticket but later on we decide that they will stay with me, so I wanted to cancel thier return ticket. I called the M...
Dec 14, 2024 by Shiv
Makemytrip.com - No refund against failed booking at makemytrip com Closed
I booked tickets but transaction failed and only booking number is available as NF**************. No PNR and no ticket no issued as it is still showing failed. makemytrip only refunded seat booking charges. I tried all means but not able to con...
Feb 18, 2021 by Rajeev Bhooshan Gupta
Makemytrip.com - Money received by merchant but ticket booking not done neither money refunded Closed
I had tried a bus booking from Nagpur to Aurangabad (booking Id NU***************) on */**/**** at **:** pm via Google pay through makemytrip.com . Amount of Rs **** was deducted but booking was not done neither amount was refunded. Kindly ad...
Feb 13, 2021 by Dr Sandeep Kulkarni
Makemytrip.com - Refund for air tickets Closed
I had booked air tickets through makemytrip.com for travel in April****. Due to the covid situation the flights got cancelled and the government directed the airlines to refund the amount. I contacted GoAir and they directed Makemytrip to refun...
Jan 19, 2021 by Lekha Fernandes
