The Case Factory India
- Poor Customer support Open
LALDINTHARI filed this complaint against The Case Factory India on Oct 17, 2025
I placed an order on the case factory india and succesfully completed the payment i received an email confirmation but no tracking information . I want to replace the picture quality i uploaded on the customize one. There are no cancel option on their website so I have made several attempts to contact the company via their provided email address (thecasefactoryindia@gmail.com) ,teamcasingmumbai@gmail.com and their instagram. but I have received no response. There is no customer care number available on their website, making it impossible to resolve the issue through direct communication.
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Resolution Demanded:
Refund / Credit for purchase
The Case Factory India
Resolved
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MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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