Swiggy
- Package spoiled and spilled Open
Vinita Gaharwar filed this complaint against Swiggy on Apr 15, 2023
The order was picked up before time and delivered within ** mins. Which is why I fail to understand why the pizza got so soggy that it practically was sticking to the base of the pizza box as evident from the video.
The pizza was cold, seemed old and stale as well.
To specify, both the pizzas were cold which seems odd considering the short time it took to get delivered. Furthermore, only the paneer supreme pizza was sticking to the pizza box.
I'm really not happy with how the product was sent and with the quality of it.
Swiggy's chat services don't work realtime, they said they will get back to me within ** hours. I wasn't even able to get the product returned or exchanged.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Swiggy - Payment not received Closed
From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment...
Jun 03, 2026 by Hemlata Bhatt
Swiggy - I d band Closed
Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye...
May 14, 2026 by Vahid Malik
Swiggy - Incorrect order delivered Closed
I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit every proof as well but no act...
May 06, 2026 by Yukta Sikarwar
Swiggy - Double payment on swiggy instamart Closed
Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issue. one at time of booking ord...
Apr 22, 2026 by shreyash shende
Swiggy - Order not delivered on train but its being shown as delivered Closed
I ordered on swiggy from order on train feature. The restaurant confirmed that the order was cooked on time but no delivery partner eas assigned by swiggy. Also they show the order as delivered on app and they haven’t even given the refund. S...
Apr 18, 2026 by Manya Mishra
