Zara
- Package not picked up Closed
Isha Derashri filed this complaint against Zara on Jan 30, 2023
I placed an order. It was delivered on time (January **, ****). I placed a return before or on January **, ****. The item was supposed to picked up within **-** hours. I’m writing this complaint on January **, **** after speaking to * customer support executives. All I have gotten from their side is ‘ticket has been raised, wait for **-** hours’. I even asked them to change the pickup address, but no action had been taken so far. Customer support executive wouldn’t even reply on chats on time. So so shameful of them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zara
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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