PUMA
- Package not delivered Neither refund received Open
Tamanna Kumari filed this complaint against PUMA on Sep 26, 2023
I ordered shoes from PUMA website on **th August, the order is stuck in processing shipment since **th August. It was an amount of ****. Neither the order status was updated, nor the refund was credited. I have done multiple escalations over call and mail but of no use. Nobody is providing any resolution, they just promise a call back but no call back is done. I need help here. Please file a complaint against PUMA.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
PUMA
Resolved
Frustrated? File a Complaint
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Related Complaints
I have ordered shoes from puma women's sneakers but the shoes I delivered it was not the puma company and it was men's black shoes it was weared and cleaned it was wrong product delivered I want my refund money as soon as possible ...
Feb 26, 2026 by Krishna maheshwari
PUMA - Refund not provided for faulty product Closed
I had ordered Softride Enzo Evo women's running shoes on **th July **** from Myntra for ₹****. Unfortunately, the top part of the shoe has developed small holes after just * months of normal usage, rendering them unwearable. I tired reaching ...
Dec 13, 2025 by Priyank Bhanawat
PUMA - ESS logo mens slim fit track jacket puma express Closed
Sir /madam, I received my Order on **th Sep * ** pm, I was not happy with the quality of product so i immediately clicked to return the product. The next day the delivery guy comes and takes my parcel and when I ask him that there's no messag...
Sep 21, 2025 by Karthik
PUMA - Money been deducted Closed
I have order a shoe, which my money has been deducted and now Puma, they're not processing my order nor refunding my money ...
Sep 12, 2025 by Kika Awomi
PUMA - Order not delivered Closed
I ordered a shoe and a apparel from puma india website. The order is not delivered for more than * weeks and they are not cancelling and providing refund. The customer care team is also harrassing us if we request for refund....
Jan 30, 2025 by Naveen N
