Nykaa
- Package not delivered but status on Nykaa app shows the product is delivered Closed
Sushmitha S filed this complaint against Nykaa on Jul 13, 2020
Order number NYK- ******** ******* with card payment for * products . Only one product was delivered and other one (Kama Ayurveda lip balm) was not delivered but nykaa app status showed both the products delivered on same day. I raised the complaint against this for which thy replied back as fraud escalation .
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Resolution Demanded:
Replace / Fix problem
Nykaa
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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