The Case Factory India
- Package not delivered Open
Harsit Mishra filed this complaint against The Case Factory India on Jun 15, 2025
Complaint Description:
My name is Harsit Mishra. I placed an order (Order ID: S*****) on *th June **** via thecasefactory.in, run by The Case Factory India. I paid ₹*** via Google Pay (GPay) for two phone cases.
I received a confirmation email, but no shipping or tracking information has been provided. I have tried contacting the seller multiple times through email and Instagram. There have been irregular and unhelpful responses, with no resolution or meaningful updates about my order.
At this point, I believe the seller is not acting in good faith. This is extremely disappointing and appears to be deceptive business practice.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
The Case Factory India
Resolved
Frustrated? File a Complaint
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Related Complaints
The Case Factory India - Refusal to accept return request and pay the refund Closed
Out of the * cases I ordered, only one of them fits my phone well . Order ID S******. I've being contacting them on a regular basis since the last * days and they refuse to check their mails and reply. I even sent em the video for unproper fit...
May 23, 2026 by Pritam Das
The Case Factory India - Package not delivered Closed
I ordered three cases * days ago yesterday it said that it reached my house when I tracked the location but it hasn't come yet...
May 05, 2026 by Tanaz Makwana
The Case Factory India - Fake and worst wuality product delivered Closed
I received the product and unfortunately, the experience has been quite disappointing. The case has a clear fitting issue in my iphone ** pro and iphone ** it does not properly align with the camera cutout and edges, making it loose and unsafe...
May 02, 2026 by Renish Narola
The Case Factory India - Order placed But no further information Closed
My order is S****** from The Case Factory India which i ordered on **th April **** but no further processing have been done no messages came like order placed or shipped or anything and i already mailed them there contact number is invalid and ...
Apr 19, 2026 by Anu Raj
The Case Factory India - Didn t receive any updates regarding my order delivery Closed
paid full amount to the company for my order of *+* (* total ) phone cases & then haven't been able to log in , nor get any update , it's been over ** days & the delivery seems to be out of picture . feels like i hv been scammed ...
Feb 04, 2026 by Eaka Sharma
