The Case Factory
- Package not delivered Closed
Nitish K filed this complaint against The Case Factory on Jun 19, 2024
I ordered about ** days ago a custom metallic case from them, for which I was charged ***rs, after * days i realized that the shipping details were not provided so I dm'd them about it and received vague responses.
After * days they gave me a tracking number and the shipment wad "ready to be shipped" according to shiprocket which is their shipping provider. So i waited for some days and in frustration called up Bluedart which is when I found out that they had never submitted the package to bluedart which is why they never shipped it. I contacted the person but he has not responded to me, even after i request for refund they are not replying.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
The Case Factory
Resolved
Frustrated? File a Complaint
Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
Related Complaints
The Case Factory - Package not delivered Closed
I have order from the case company of **** amount and I didn’t received my package i have massaged them both in email and WhatsApp i have saved my * months pocket money for this as i am student...
May 15, 2026 by Gursimran singh
The Case Factory - No customer support contact available Closed
I placed an order for * phone covers for Samsung s** series . The fitting and quality of the product was cheap and unsatisfactory. So I tried to contact the case factory via email ,they did not respond . I also tried via Instagram,WhatsApp , I...
Apr 16, 2026 by Divya Jain
The Case Factory - Package not delivered Closed
I have not received my order,it has been a month now and I have no access to any tracking information nor am i able to login through my phone number (that is how I singed up )....
Oct 02, 2025 by Prathyush B
The Case Factory - Product never delivered Closed
The Case Factory is a phone Case manufacturing company and it's a scam. I'm from India and I placed an order for * phone cases from their official website thecasefactory.in and it was to be delivered in * - * business days. It's been ** days ...
Oct 09, 2024 by Daniel Hoshi
The Case Factory - Package not received Closed
I ordered a case from The Case Factory on * may **** . I did not recieve any case or update till ** of May ****. They are not replying me . ...
May 13, 2024 by Harsh Tyagi
