The Case Factory
- No customer support contact available Closed
Divya Jain filed this complaint against The Case Factory on Apr 16, 2026
I placed an order for * phone covers for Samsung s** series . The fitting and quality of the product was cheap and unsatisfactory. So I tried to contact the case factory via email ,they did not respond .
I also tried via Instagram,WhatsApp , I got no reply . I feel scammed that I ordered from this website which don't even have customer care contact number
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
The Case Factory
Resolved
Frustrated? File a Complaint
Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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