Nykaa beauty
- Package not delivered Closed
Satya filed this complaint against Nykaa beauty on Aug 20, 2022
I have placed an order on *th August,****. Have not received it even after ** days (**/**/****)though it showed delivery will be done in *-* days(By **/**/****). Have called the customer care l,they said they will escalate and to wait for **hrs, package not delivered even then. Called again,they said they'll escalate again. Not giving any date or time or update. Update stopped on **th Aug, unable to track after that. It was supposed to be a Rakhi gift but now I had place a different order. And this had been a loss. I'm unable to cancel the order too,since product is already in the city,but not delivering.
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Nykaa beauty
Resolved
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Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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