Swiggy
- Ordered food not delivered Open
Gaja Surender Reddy filed this complaint against Swiggy on May 15, 2025
I have ordered Panner biryani (x*) from SHAPURNAGAR FAMILY DABHA . The order id is #***************.
I haven't received the order, but in the app it shows delivered. I tried to contact delivery person, but he is not picking up the phone.
Delivery person details:
Name - KODELA SANDEEP
Phone Number- *** **** ****
I contacted the support team, they informed to send a email to Swiggy support for the refund.
I request to refund the amount *** rupees and to take strict action on the delivery person.
The swiggy support team sent a mail that they investigated and they can't send the refund. How can they investigate if the delivery person is not even lifting their call..
I contacted with multiple support members, but no result.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Swiggy - Payment not received Closed
From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment...
Jun 03, 2026 by Hemlata Bhatt
Swiggy - I d band Closed
Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye...
May 14, 2026 by Vahid Malik
Swiggy - Incorrect order delivered Closed
I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit every proof as well but no act...
May 06, 2026 by Yukta Sikarwar
Swiggy - Double payment on swiggy instamart Closed
Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issue. one at time of booking ord...
Apr 22, 2026 by shreyash shende
Swiggy - Order not delivered on train but its being shown as delivered Closed
I ordered on swiggy from order on train feature. The restaurant confirmed that the order was cooked on time but no delivery partner eas assigned by swiggy. Also they show the order as delivered on app and they haven’t even given the refund. S...
Apr 18, 2026 by Manya Mishra
