Make My Trip
- Make my trip customer care not resolving issue and giving fake commitments Open
Gopi Dholwani filed this complaint against Make My Trip on Oct 05, 2018
I have successfully booked hotel from make my trip. After an hour I got the WhatsApp message from hotel that they have forgot to update on make my trip so they can not book the room for me. This is totally wrong so I have called Make my trip customer care who has told me that I will get call back within ** hours. But they not called. Further I called and got the same committment that they will call within ** hours. But they not called. Today around * days gone and hotel prices are rising on daily basis but MMT don't care about their customer and loosing their market reputation. I will never book from MMT in future.
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Resolution Demanded:
Replace / Fix problem
Make My Trip
Resolved
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Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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