Lenskart
- Late incomplete and misbehaving customer service Closed
Bikash Chaurasia filed this complaint against Lenskart on Aug 11, 2021
I ordered two lens on **th of July , my order was created and processing the next day I got a call from lenskart executive asking me to select a different lens because the power couldn't not be added in one of my lens then I made a new order for one lens the day I ordered lens it got dispatched so early at evening by air but the second lens was is on processing I got one lens on time but the other one was not yet dispatched I made complain to lenskart about it then they dispatched my another lens which came on **th of August which was incomplete too there was no aqua solution as told by lenskart , after receiving I made a complain about it the customer service they told me that they will not send me my aqua solution and they also asked me to place a new order through them and to pay *** for new aqua solution I requested them but they told me to return the product
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Lenskart
Resolved
Frustrated? File a Complaint
Royals Moonlight Resort
"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."
Archana R
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