File a Complaint against Lenskart

Lenskart - Lenskart order defective eyewear delayed delivery and unresolved grievance ^Open

I am CA Navdeep Saraogi from Ahmedabad, and I am filing this public complaint regarding Lenskart order number **********. I ordered three eyewear products after updating my prescription: single vision glasses, tinted single vision glasses, and ...

May 19, 2026 by CA Navdeep Saraogi

Lenskart - Lenskart fraud ^Open

I have ordered one sunglass from app worth rs **** and then i have size issue so i went to store they fooled us by saying if we exchange it we have to pay *** rs extra so we bought new sunglass from their store worth rs **** and when i saw that...

Mar 25, 2026 by Priyanshi

Lenskart - Refused to replace glasses under warranty ^Open

I have been buying items from Lenskart but no document / receipt / Invoice was ever given to me on purchase. I purchased these glasses around * months ago.. but no receipt was given for cash paid and no Warrenty card was issued to me. When...

Aug 27, 2025 by Dinesh Butail

Lenskart - Being blackmailed to give my Mobile number for billing ^Open

I bought a spectacles from Lenskart Rohini Sector *. The staff specified that sharing mobile number is mandatory for billing - this is completely unacceptable.... I do not wish to share my personal details and with tactics like these, we end up...

Jun 21, 2025 by Manik Mahajan

Lenskart - Urgent Complaint Regarding Undelivered Product and Mismanagement by lenkart ^Open

On **th May ****, I placed an order for two products at LENSKART showroom Ganga Itanagar, Aruanchal Pradesh. However, only one of the products has been delivered to date, and I have been facing repeated delays and inconsistent responses regardi...

Jun 13, 2025 by Lekjum Yudik

Lenskart - Missing charger and damaged product ^Closed

I am writing to formally raise a complaint regarding a product I recently purchased from your store. Upon opening the package, I found that the product was significantly damaged and the charger was missing from the box. I immediately visited...

Jun 01, 2025 by Jahnavi Singh

Lenskart - Product got rusted and lenskart not helping ^Closed

I tried to talk to customer service several times and went to the store as well, the frame I purchased got rusted which they claimed while selling that it won't get rusted. now it's been * weeks post warranty period and the frames (screw) got r...

May 30, 2025 by Bhupesh Khanna

Lenskart - Scam in Lanscart shopper stop mall MG Road Gurgoan ^Closed

I purchased sunglasses under *+* scheme from Lenskart, shoppers stop mall,mg road,Gurgaon. I paid the amount Rs. ****/- on **.*.** in the name of Mansi Verma. . At the time of payment they told me sunglasses will be delivered to you at your r...

May 13, 2025 by MADHU VERMA

Lenskart - Package not delivered ^Closed

So on *nd may ****, i bought lenskart gold membership, so that I can get my frame with power quickly as it's my daily use spectacles, because my previous frame broken and I'm not able to work properly. On *rd may **** i placed my order in trust...

May 10, 2025 by Avinash Jeevan Gangurde

Lenskart - Bad Quality Lens by Lenskart ^{Offered Resolution}

Subject: Urgent Complaint Regarding Warranty Denial & Unfair Charges – Order ID: ********** Dear Lenskart Customer Support, I am writing to formally lodge a complaint regarding an issue I faced at your CG Road, Ahmedabad store. I had pu...

Mar 08, 2025 by Narayan Purohit

Lenskart - Eye infection in lenskart ^{Offered Resolution}

Eye infection because of tools they used for checkup was not sanitized proper before the customer before me. Now, my eyes are burning and having pin pain in eyes and swelling as well....

Feb 06, 2025 by Vikas Gupta

Lenskart - SPECTACLES SENT WITHOUT POWER IN ONE EYE ^{Offered Resolution}

Dear Sir / Madam , ORDER ID - ********** Kindly note that it was your personnel who uploaded wrong power in your app and hence the spectacles came with NO POWER IN one lens . This is a gross mistake from your end . How can you send spectacl...

Feb 03, 2025 by DEEPAK AGARWAL

Lenskart - Cheap spectacles frame provided by lenskart ^Closed

I purchased a pair of spectacles from Lenskart in January, and I’ve noticed that the frame color has already faded. I am quite disappointed with the quality, as I expected the frame to last much longer without such issues. When I looked in...

Dec 26, 2024 by S Hak

Lenskart - Cashback credits not refunded ^Closed

I am filing this complaint against Lenskart for their unethical practices, refusal to resolve a technical issue, and causing unnecessary delays that appear intentional. Despite repeated follow-ups and assurances, they have failed to process my ...

Dec 24, 2024 by Akarshkumar B

Lenskart - Expenses and salary amount not give ^Closed

My training is complete in Sep to Oct month and i will join Oct **th in lenskart shimoga store in shimoga but but AM (Girish) not give my November month salary and academy expenses...

Dec 10, 2024 by Girish M

Lenskart - Package not delivered ^Closed

My name is Pavan Kumar( pincode ******) , I ordered * pieces of Blue lens spects in Lenskart(**********) on **-Nov-**** for my sister Vijaya Lakshmi (pincode ******), One of blue lens spects delivered on **-Nov-**** to her. But second product i...

Dec 07, 2024 by Pavan Kumar

Lenskart - Frame not proper ^Closed

I placed an order for only lenses for my eyeglasses as I already had the frame on which lens were to be assembled. However frame was a bit loose so I asked the employee to do to needful and he said that it would be fixed. However when I went ...

Nov 22, 2024 by Vishwa Solanki

Lenskart - Spectacles danage ^Closed

I have purchased a spectacle from lenskart on Nov ****. Spectacles broke without a reason on Oct **** exactly just ** months after purchase. I have filed a complaint for refund but they have declined the request saying it is out of warry covera...

Oct 24, 2024 by Rijo kurian cherian

Lenskart - Refund not received ^Closed

I had asked for refund and they are saying, I had selected exchange option. I remember clearly, when they called for return pickup last time, I made sure it's for refund and not exchange and now they r saying it's exchange....

Sep 07, 2024 by Priyotama

Lenskart - NON DELIVERY OF 2 PRODUCTS BY LENSKART WITH ORDER ID DATEDTILL DATE ^Closed

*. That we had booked an Order with subject for * products (Eye Glasses) after tests done by your representative Maneesh Yadav (Contact **********). *. That we were assured by your representative that order would be delivered within * days or ...

Aug 21, 2024 by Yasir N Alvi

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Questions about Lenskart

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How to contact Lenskart?

+91-9999899998

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What is Lenskart office address?

Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001

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What is Lenskart customer care email?

support@lenskart.com

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Where to find Lenskart discount coupons?

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Who is the Owner / CEO of Lenskart?

Peyush Bansal

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