Dunzo
- Item of lesser value delivery than the one ordered Closed
Pratima Banka filed this complaint against Dunzo on Oct 29, 2022
I ordered cat litter box(large size) and a smaller size was delivered. After raising a concern for a replacement. On the phone app the case was closed without any resolution and when I dropped them an email. They gave false information stating they will refund a particular amount which was already supposed to be refused since the other product which i ordered was not available at the store. When I asked them to check it again....they sent me a standard response * time ...back to back. As if they were playing a game.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Dunzo
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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