item missing and refuse to give refund

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- Item missing and refuse to give refund ^Open

Deepak Kumar filed this complaint against Amazon on Aug 12, 2024

i have made order during sale of amazon freedom sale on **-**-**** and i received on **-**-**** , package was in rough conditions inside and outside , and buds and charging case was missing , i kindly request to please refund my money back to my bank account.
Order Number: ***-*******-*******

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Resolution Demanded:
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"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

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