IRCTC
- IRCTC refund not received Open
Rahul Tiwari filed this complaint against IRCTC on Mar 15, 2021
I booked ticket on **th Jan from IRCTC portal from Hoshangabad to Bangalore on train number *****. I cancelled the ticket on **th Feb for the same journey.
Then IRTC show refund of amount **** has been. sent to the bank. Then after * working days my refund is not received. I have sent mail to Care@irctc.com and raise concerns to IRCTC customer care but no respond received apart from asking to wait. First they says we have already initiated the refund then they says okay we will forward the mail. Then nothing happens in another * * working days. I have got into the loop of this , my weeks are spent chasing these bunglers but not help is provided and no refund is credited.
I am looking for the legal help on this matter and wants to teach them lesson what it feel eating customer money and being ignored so much.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
IRCTC
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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