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IRCTC
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IRCTC?
If you are not satisfied with IRCTC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IRCTC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IRCTC
But before filing a complaint, you should
a. Contact the customer support of IRCTC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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IRCTC - RLWL NOT ABLE TO CANCEL AND REFUND NOT GET Open
[PNR: ********** My self shital ayyanvar. We book ticket on Kerala kranti. *****. Only * passanger confirm. Other on WL. Because of not understand rules ticket not cancelled and also not bord any passanger. File Tdr also but it's r...
May 04, 2026 by Shital
IRCTC - TDR Refund not provided and Cancellation of ticket was not allowed post TDR rejection Closed
I filed TDR after Chart preparation because my tickets were partially confirmed and I don't want to travel with Partial confirm tickets. I got the TDR claim rejected and post that when I try to cancel the e ticket, IRCTC website gives error 'TD...
Apr 28, 2026 by Ajay G
IRCTC - TDR STATUS REPUDIATE Closed
I HAVE BOOKED FAMILY TICKET FOR PPTA TO LNJ ON **.**.** **.** PM AND MY CONNECTIING TRAINS WAS LNJ TO HW VANDE BHARAT ON **.**.** *.** AM, BUT MY FIRST TRAIN WAS RUNNING LATE BY *.** HOURS AND I MISSED THE SECOND TRAIN, SO THERE IS NO OPTION TO...
Apr 24, 2026 by AJIT KUMAR KARN
IRCTC - Refund from railway because ticket were waitlisted and not travel Open
PNR: ********** I had a train journey with my family from renigunta to mumbai on **th april ****. Out of * ticket of *nd tier only *ticket confirmed and remaining * ticket got waitlisted *,*,* after chart prepared. So I opted for flight as mod...
Apr 20, 2026 by Nimesh Singh
IRCTC - Wrong TDR update by IRCTC Open
My PNR No. is **********. Train No.- ***** Journey date- **.**.****, CLASS- SL, Station from Dankuni to NJP. My train is more than * Hours late and passengers will not travel. So, I want to fill out the TDR request and refund my amount....
Apr 17, 2026 by Rupnath Dey
IRCTC - EDR Repudiate I didn t travel but refund refused Open
I had booked * tickets for ***** - Bangalore to Chennai *th Mar. PNR : ********** The train was rescheduled. It was expected to leave around ** pm *th March. But it was rescheduled to **pm ** March. Almost got ahead by ** hours. I file...
Mar 17, 2026 by Shubhanshu Soni
IRCTC - TDR Refund against cancelled Rail ticket Open
I filed TDR on *.**.** against my PNR-********** as Train no -***** was late by * hrs that day and I did not travelled. I had to stay at Samabay Bhawan,Malda that night. The TDR was Repudiated as TTE falsely reported that I travelled that night...
Jan 09, 2026 by Rajshekhar Adhikary
IRCTC - EDR REPUDIATE irctc tdr rejected Closed
The train is delayed for more than * hours . i filed a TDR as the train is already started . the TDR is rejected. i did not find any links in online to esclate the issue...
Dec 17, 2025 by Bharati Raja
IRCTC - Journey terminated due to short of distance Closed
Travel Gandhinagar Cap to Pathankot by SBIB JAT EXP (*****) train and due to some technical reason train terminated short of distnace. Due to lake of knowledge I was file TDR with reason Train Diverted and not reach to destination station. Di...
Nov 05, 2025 by brijesh mandaliya
IRCTC - STATUS EDR REPUDIATE Closed
This is regarding the pending refund for my Ticket Deposit Receipt (TDR) filed against PNR number ********** . Despite having filed the TDR on ** Sep, I have not yet received the refund of ***.* for the booking made via transaction ID *******...
Oct 04, 2025 by Mukesh Kumar
IRCTC - My valid tdr repudiated Closed
My valid tdr repudiated.. My train was late more than 7hrs...
Sep 30, 2025 by Jitendra kumar jha
IRCTC - IRCTC repudiated EDR incorrectly Closed
IRCTC - IRCTC repudiated EDR incorrectly, I booked HOWRAH DURANTO TRAIN NO.***** with PNR PNR: ********** from Raipur to Howrah which was more than ** hour late and there was no sense in travelling and didn't board the train and filed TDR wel...
Sep 26, 2025 by AMITANSHU KUMAR
IRCTC - TDR Rejected though route of train changed Open
I had booked ticket for train ***** for Surat to Kalyan journey, date of jouirney ** Sep ****. On **th Sept ****, While The Train ***** was approaching Surat Railway station, it was announced that its route has been changed, passengers trave...
Sep 24, 2025 by Amit Sonar
IRCTC - Refund not generated Closed
My train was not running due to a strike in Jharkhand and I was not able to board the train because the platforms were fill with rioters and trains were not running. Pnr - **********...
Sep 24, 2025 by Keshaw Sharma
IRCTC - Train late by more than 3 hrs Closed
Train got late by more than * hours filed tdr just after ** mins of train passing my station tdr is cancelled....
Sep 13, 2025 by Sourav suman
IRCTC - IRCTC repudiated EDR incorrectly Open
I booked a train ticket through IRCTC mobile app having following details: PNR- ********** Name- Tarun Train- Avadh Express (*****) Boarding- Kanpur Central (**:**) ** Aug **** Destination: Kota Jn(**:**) ** Aug **** Class: *A Ticket w...
Aug 23, 2025 by tarun kumar bansal
IRCTC - Irctc ewallet deposit failed but amount debited but not refunded even after 9 days Closed
Irctc ewallet deposit failed but amount debited but not refunded even after * days Made an deposit of **** and **** on July ** in irctc ewallet, amount got debited but not refunded even after * days...
Jul 21, 2025 by Lisa Alphina
IRCTC - Refund issue Closed
On June *st I booked for a ticket in UTS app and the money is deducted from my account but I didn't receive the ticket.I enquired with the customer care service of irctc and they said like you will receive your refund within ** days..but till n...
Jul 05, 2025 by Lekshmipriya A S
I had book * tickets from irctc from which only * got confirmed due to which I had to file a tdr. I had filed it ** mins after the first chart creation. But now it has been repudiated....
Jun 21, 2025 by Nesa Khan
IRCTC - How to File a Complaint with Indian Railways Open
How to File a Complaint with Indian Railways? I know that passengers can report issues through Helpline Number *** to lodge complaints. And we can use Indian Railway's website and submit complaints at online portal. But what to do if these ...
Nov 28, 2024 by Amit S
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