Indigo Airlines
- IndiGo flight access complaint Open
Gowthami A filed this complaint against Indigo Airlines on May 20, 2018
We just had the worst service from IndiGo on a flight to Chennai from Goa on **th May ****. We came * minutes to check in. Requested them a million times.. nobody was even close to helpful. They didn't seem to care.
We not just lost money but they could have given us in. It was a *:**am flight we were there and waiting at *:**am. They didn't help us out at all. In fact the time we were attempting to check in, it clearly said "boarding". So, ideally speaking they should have given us an explanation as to why they did not let us take the flight. If all the boards read "boarding" the explanation given to us was "boarding is closed, you're late ma'am. The flight is ready to leave" at *:**am. The people were quite laid back and non responsive. So agitated. We didn't get any kind of service or hooking us to another flight. We had to find out everything ourselves and we booked another with sky rocketing price. We totally lost a good **,*** for the pathetic IndiGo flight and paid an exhorbidant amount of **,*** with spice jet back to Chennai. I am fully disappointed that we had to sit like loafers going behinds IndiGO and spice jet for over *-* hours.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Indigo Airlines
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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