Smytten
- Incomplete package delivered Open
Bruce Leeks filed this complaint against Smytten on Jun 29, 2022
Placed an order#Shop #******* which was incompletely delivered on **th may **
I raised Ticket No:********** on thier app on **th May **
They closed the ticket on **st May saying resolved but provided no resolution so I mailed care@smytten
I recieved this product on **th May. I raised a missing products report on **th May
Smytten team took * days to close the enquiry and that too how? By simply mentioning the query is resolved?????
Not even a mail / call / sms to say how it was resolved
Then i mail care@smytten on **st ( the day your incompetent team closed the ticket) who is again taking me for a wild goose chase...asking me to send pictures of the box, pictures of the contents etc etc....what next smytten
It's lucky I do not trust online shopping sites...so I keep the boxes till tickets are resolved properly
I have been chasing up with them since * month now and I need help as they refuse to accept their fault....however on other instances I have raised a ticket for missing products and they have acknowledged error and given refunds
Attaching pictures of the box, the online order and the contents recieved
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Smytten
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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