Goibibo
- Hotel booking not refunded Open
Arkapratim Laha filed this complaint against Goibibo on Oct 06, 2020
I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But again due to same problem I contacted them on **th july if they can reschedule or refund the amount. After listening they informed me after *th Aug that refund will be done and it will be credited by next **days. They also had given me the arn number. But till that day I havenot recived any refund. After multiple follow up *th Oct they informed me refund will na be possible.
I am sharing the screen shot of booking ID and their communication with me.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Goibibo
Resolved
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