Swiggy
- Food not delivered Open
Raghavendra Tripathi filed this complaint against Swiggy on Apr 18, 2019
I ordered food online via swiggy at *:** am on April **, ****. They sent me a message confirming the order and gave an estimated time of delivery of about ** minutes. I waited till *:** am but on the Swiggy’s app it was still showing that food is being prepared. I tried calling Swiggy’s customer support and they kept me waiting till *:** am.
I have already made a payment of *** Rs. The food is not delivered. I was hungry and I had to keep waiting till *:** am. By this time all other options nearby are also closed. I get an acidity problem if I am empty stomach for a long period of time. This might adversely affect my health. Swiggy order no.#***********
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
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Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
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