Zomato
- Food not delivered Open
Lohitha Vanteru filed this complaint against Zomato on Dec 05, 2018
My order is not delivered and money is not redunded. Right after the stipulated time of ETA , i reached out customer service they informed me that my order is declined by delivery guy as my phone is mot reachable .. i didnt get a message or call. I reached them right aftrr ** mins i got a message from zomato that my food is on the way . How can any one cancel my order within * min and not refunding my momey pr not willing to re attempt delivery . Customer service was not at all supportive and are not sticking to they words . Initially they confirmed that my cashback will credit in ** hrs and after this they are telling no coupon code is applied on this order . Even when i asked them whether i can go to the oitlet and pick my order as they are not delivering , their response is no . When i reached the outlet, they reported that they didnt receive my food back and they had assigned it to delivery guy . I doubt taht delivery guy might ate mu food and causing this issue . Wasted my time , energy , money and food
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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