Make My Trip
- Flight ticket cancelled without notification Open
Nalok Dutta filed this complaint against Make My Trip on Jan 08, 2023
Hello ,
This is to inform you that I was flying from Pasco Washington to Chicago, US on **rd Nov.
My schedule was as below:
Pasco - Chicago: **rd Nov **:** HRS with United Airlines
Chicago - New Delhi: **th Nov **:** HRS with Air India
New Delhi - Kolkata: **th Jan **:** HRS with Air India
While doing the online check in, I realized that the first leg of the journey i.e. Pasco to Chicago had been cancelled and United Airlines informed MMT on *rd November '**(I called United Airlines on **st Nov after realizing the mishap during online check-in.
Now this is the background to my current situation. I am shocked and pissed at multiple fronts -
Nobody from the MMT team called me on my mobile or emailed me to inform the cancellation even though I have a working and fully functional US contact number
I called the MMT agents, couldn't reach through any of them after multiple attempts. Y
I had to book a new flight from Pasco to chicago in the last minute which costed ** thousand INR more.
Lastly, due to your mess up - I had to wait **hours extra at the airport.
For the last years, I am being constantly harassed by your pathetic customer service who is just shifting blame without proving any concrete statement.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
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