Make My Trip
- Flight preponed without updation from make my trip Open
Tripti shukla filed this complaint against Make My Trip on Dec 03, 2018
I missed my flight because of wrong information provided by MMT for my flight schedule dated ** ,Nov **** time -**:** which actually departed at **:**.
The information provided to me on my app was wrong.
I asked help from Indigo airlines but they refused and asked me to reach out for MMT 's customer care.
But I didn't get any cooperation fromMMT team.
I requested if they can book another flight of same or next day,but there was an absolute refusal at their end.
I am a regular customer of MMT . I didn't expected this kind of service at such crucial moment
Please find attachment of screenshot for appropriate details and evidence of the incidents.
As I faced a lot of problem because of this mismanagement,I expected a full reimbursement of my flight ticket.
even after so many telephonic conversation on mails they are not refunding the amount, saying that "it's not make my trip's responsibility to update the customer regarding change in schedule of flight.
Please help in whichever way possible
Thanks & Regards
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
Frustrated? File a Complaint
Meesho
"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."
Syed Noorul Arefeen
Related Complaints
Make My Trip - Travel insurance Closed
Tataaig Travel insurance policy was taken through make my trip in which some corrections were required, which could be done only through make my trip, but there is no such option Regarding this on customer care. It does not connect to any execu...
May 01, 2026 by SHOBHITA SHARMA
Make My Trip - Refunds Closed
I didn’t get my refund i apply for * time but thr r not responding plz try to help....
Mar 31, 2026 by Ankitkumar Rajendrabhai soni
Make My Trip - Paid amount for 2 seats Received only one Closed
Paid amount for * seats. Received only one....
Jan 21, 2026 by Bharat Chandra
Make My Trip - Excceeding cancelation charges Closed
I have erroneously booked flight ticket from Mumbai to GOA using Make My Trip and paid INR ****.** While trying to cancel the booking, it is showing there are charges of INR **** which is more than booking amount and no refund will be made. ...
Jan 08, 2026 by FAROOQ HUSAIN SHAIKH
Make My Trip - Charged extra for infant ticket Closed
While booking an airline ticket on MMT,I have been charged **** as infant fee while if the same is booked via the airline, they only charge Rs*. This disparity needs to be resolved and the airline partner themselves have said the *rd party book...
Jan 03, 2026 by Shradha Palsani
