Lenovo
- Faulty product Closed
Aniket Pandey filed this complaint against Lenovo on Jul 19, 2024
The laptop in question has undergone multiple repair attempts, all of which have failed to resolve the ongoing issues. The specific problems include:
- Persistent hardware malfunctions despite multiple onsite repairs.
- Continuous failure of key components even after replacements.
- Recurrent software crashes and system instability post-repair.
- Repeated delays and inefficiencies in service delivery, as evidenced by numerous repair tickets (e.g., Ticket **********, **********, **********, and others).
Given these unresolved and recurring issues, it is clear that the laptop is beyond repair and does not meet the standards of reliable consumer goods. Therefore, I request immediate replacement or a full refund as per consumer protection laws.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Lenovo
Resolved
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