Samsung
- Faulty Double door Fridge Open
Mrs. Deepali Gupta filed this complaint against Samsung on Nov 27, 2020
I had Purchased the Samsung Double door Fridge on **/**/** .
After one month This fridge started giving overcooling issue .
We had put Repeated complaints but after repeated visits Samsung services is not able to resolve the issue in last * months.
After getting frustrated with service from samsung & bearing loss of Rs ***~*** every week we had launched the complain of refund or Replacement on **-**-****.
Samsung had rejected this on **-**-**** without our consent after reviewing @ senior level stating that it is out of Samsung policy .
Samsung people are clearly cheating & not accepting their fault nor resolving the issue .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Samsung
Resolved
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"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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