Amazon
- Fake product delivered Open
Akshansh Choudhary filed this complaint against Amazon on Oct 18, 2019
I ordered an HP Laserjet Printer from Amazon on **th Sept. On **th Sept, a fake old Canon printer was delivered in the box. I immediately called customer care. On **th Sept - Consumer care said, they will start an investigation and will let me know the status in *-* days. *nd Oct - Consumer care promised to replace the item within the next day. *rd Oct - Nobody came. I tried to call the delivery agent the entire day, but he didn't pick the call. Then at night **:** PM, the replacement status was changed to delivered. I immediately called customer care. *rd Oct - Customer care said they will start the investigation and will let know in * days. *th Oct - They promised that someone will come and pick the old product. Afterward, they will refund the amount. *th Oct - Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They again said, they will start the investigation and send someone in **hours. *th Oct - Again Nobody came. Called customer care. They said, they will again start investigation and let know by ** - Oct. ** Oct - Same replay from customer care. On **th Oct finally, one guy came to the house. But he bluntly refused to take the item back and left. Again called customer care, they again have the same response.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Amazon
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
I would like to raise a formal complaint regarding an ongoing issue with my Amazon account. I have added ₹**** to my Amazon shopping voucher balance with the intention of making purchases, but every time I place an order, it gets automaticall...
Apr 30, 2026 by Namita muduli
Amazon - Frozen account money recovery Closed
My money loss plz recovery tha my money for frozen account ...
Apr 06, 2026 by Divakar Sagar
Amazon - Poor services from Delivery partner Selvam Mob Closed
Dear Team, Good Day. I am writing to raise a serious complaint regarding the extremely poor and unacceptable service I received from one of your delivery partners. The delivery associate, Selvam (Mob: **********), was assigned to deliver my ...
Mar 18, 2026 by Jafer Sadiq
I PURCHASED PRODUCT FROM SNAPMINT APPLICATION ( FROM AMAZON BRAND ) , ITS SHOWS ADD ITEM TO CART THEN BUY THEN IT SHOWS PAYMENT TAB IN AMAZON BUT THEN IMMEDIATELY IT OPENS SNAPMINT AND SHOWS PAYMENT OPTIONS , I CHOOSED * MONTHS EMI PLAN AND PAI...
Jan 23, 2026 by Ritik
Amazon - Giftcard claimed by someone else Closed
Hi it's ** Jan ****, I purchased a gift card of rupees *** from Snapmint but while i am trying convert that into Amazon pay balance that shows that the gift card balance was already claimed by someone else. ...
Jan 10, 2026 by Rohit Kumar Padhi
