Makemytrip.com
- Extortion under the name of cab booking Closed
Santosh Kamat filed this complaint against Makemytrip.com on Apr 24, 2018
Did a cab booking last week for my parents to catch an international flight. (** and ** year old senior citizens).
Cab booking was confirmed and paid online which said it included all taxes, tolls etc to go from source to destination. Parents Recieve a call from Makemytrip just * hours before the journey to make an additional payment of almost * times the initial cab booking amount or threatned to cancel the booking. When asked about why such a huge additional amount, they said its additional interstate taxes.
Wanted to extort close to Rs ***** in total for a short *** km trip to airport for just * passengers.
Caused an extreme amount of emotional trauma and last minute hassle for my old parents to arrange for alternative cab. I Confronted Makemytrip over call and they were extremely unprofessional trying to give all kinds of excuses. Although they refunded the full amount, my parents had to book a last minute local cab paying an additional Rs **** over what was initially booked plus a lot of stress they had to go through doing at such a short notice.
Pathetic customer service from Makemytrip and a bunch of scammers and extortionists.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Makemytrip.com
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
Related Complaints
Makemytrip.com - Overcharged on booking compared to actual property prices Closed
On ** Dec ****, I booked a holiday stay package through makemytrip.com and paid an amount of INR **,*** including a Service fee of *** allegedly the best deal on offer. On ** Dec ****, I discovered the same package available on the property web...
Jan 03, 2026 by Uma Kundu
Makemytrip.com - Cancellation of Ticket Closed
I have booked round ticket from Kolkata to Dubai and Back for * month for my wife and my baby. They traveled in the first ticket but later on we decide that they will stay with me, so I wanted to cancel thier return ticket. I called the M...
Dec 14, 2024 by Shiv
Makemytrip.com - No refund against failed booking at makemytrip com Closed
I booked tickets but transaction failed and only booking number is available as NF**************. No PNR and no ticket no issued as it is still showing failed. makemytrip only refunded seat booking charges. I tried all means but not able to con...
Feb 18, 2021 by Rajeev Bhooshan Gupta
Makemytrip.com - Money received by merchant but ticket booking not done neither money refunded Closed
I had tried a bus booking from Nagpur to Aurangabad (booking Id NU***************) on */**/**** at **:** pm via Google pay through makemytrip.com . Amount of Rs **** was deducted but booking was not done neither amount was refunded. Kindly ad...
Feb 13, 2021 by Dr Sandeep Kulkarni
Makemytrip.com - Refund for air tickets Closed
I had booked air tickets through makemytrip.com for travel in April****. Due to the covid situation the flights got cancelled and the government directed the airlines to refund the amount. I contacted GoAir and they directed Makemytrip to refun...
Jan 19, 2021 by Lekha Fernandes
