Dunzo
- Dunzo does not deliver my prepaid order Open
Rahul Jain filed this complaint against Dunzo on Feb 01, 2023
I recently ordered from dunzo app some skin care routine products and according to the dunzo application the order is delivered but I haven’t received the order yet. The order was prepaid.
I have contacted with the dunzo support executive and the had given me the delivery guy’s number he picked up the call first time and now the delivery executive is not answering the phone.
The dunzo is also not initiating the refund for my order.
Very bad experience I had with dunzo!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Dunzo
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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