Zomato
- Discount increased on outlet without agreement Open
Sudha Sinha filed this complaint against Zomato on Apr 29, 2022
* We are an outlet listed on Zomato in Jamshedpur Jharkhand Res ID ********. Recently the POC of Zomato had approached us to increase our existing discount from **% to **% for existing customer and give **% discount to new customer. We said that we will consider wether we would implement or not. On **th April **** at *:** pm we got a mail from Zomato that the discount has been updated. We reached out to POC he said that he had informed us about the discount. When we said that we have not given a confirmation for the discount he said it would benefit the store and he had taken a unilateral decision about our outlet. The margin in our business is very low and this has pushed it to negative.
* This has happened before also at that time we decided not to take action on Zomato and escalated it internally. However, the action is taken again.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Flipkart
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Related Complaints
Zomato - Request for refundOrder didn t delivered Closed
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has already been deducted from my...
Apr 25, 2026 by SaniLato
Zomato - Package not delivered Closed
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund....
Apr 13, 2026 by Tarun malik
Zomato - They cancelled my order but not refunded my money Closed
I have photos ...
Mar 31, 2026 by Mary rajula
Zomato - Item missing in order Closed
I got delivered an order by zomato on **feb **:** am. I ordered butter masla dosa and a vada from zomato but in delivery i received only butter masala dosa ,the vada is missing When i reach out customer care, They responded we checked restra...
Feb 14, 2026 by Paneer
Zomato - Double payment Closed
I have made payment for order ********** and I started working.after ** mins when I opened the app again it showed me payment was not done and I did it again, thinking may be I forgot to pay it. While reconciling my account noticed I had paid ...
Jan 30, 2026 by Shiva Goyal
