Samsung
- Device physically damaged Open
Rahul Gupta filed this complaint against Samsung on Sep 14, 2024
I purchased galaxy watch * on [**-July-****]. The watch is marketed as being IP** certified, implying resistance to dust and water under certain conditions.
However, my Galaxy Watch * stopped working all of a sudden without any significant impact or misuse. Upon taking it to the authorized Samsung service center, I was informed that the issue was due to water damage inside the watch. This is perplexing to me, given that the device is supposed to be water-resistant according to the IP** certification standards.
Additionally, authorized service centre personnel physically damaged the watch which is now useless for me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Samsung
Resolved
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Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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