Indigo
- Denied Boarding by Indigo without any grounds Open
Arham Shafiq Rahman filed this complaint against Indigo on Nov 02, 2024
I was denied Boarding in my Indigo Flight from Delhi to Hong Kong for not possessing a PAR (Pre Arrival Registration) for Hong Kong.
This was not correct as I had a connecting flight after ** minutes as soon as I landed from Hong Kong to China. I had received my boarding pass for my destination. However, I was denied boarding at the gate stating the above reason. The Hong Kong Airport and Immigration department clearly states that passengers can easily transit via their airport even if they dont have a boarding pass.
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Resolution Demanded:
Refund / Credit for purchase
Indigo
Resolved
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MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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