Zomato
- Delivery cancelled after waiting for 40 mins Closed
Linson Thomas filed this complaint against Zomato on Aug 11, 2023
Ordered dinner from Zomato... after waiting for ** mins, zomato cancelled my order stating that my order was collected by some other delivery guy and now they cant track and deliver it to me.
Given that I have already waited till *:**pm, again reordering wud mean id need to wait till about **pm for dinner.
Upon raising concerns with customer support executive, they say nothing is possible, they cant get in touch with delivery guy who took my order nor give any compensation for my inconvenience.
If customer cancels order, zomato charges cancellation fee. If zomato cancels our order after ** mins, how can they wash their hands away stating that nothing can be done
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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