Indiacakes.com
- Delivered wrong cake Open
Priya filed this complaint against Indiacakes.com on Jul 11, 2024
I ordered a chocotruffle ice cake which was ₹ *** /- . After which I got a link mentioning that I have to pay *** rupees for delivery .I asked them to cancel the order and refund my money back. But they said there is NO REFUND POLICY . So I asked them repeatedly to refund, becausei couldn't see terms and conditions anywhere in their website. They asked to see through pc / laptop. I didn't have one. After which they said we will deliver without any delivery charges. But instead of ice cake they gave me butter cake. Seriously they made me so much angry by replying rude and hanging up the phone. Very worstly they did. I'm very much disappointed because of this. I asked for replacement. They said NEITHER REFUND WILL BE GIVEN NOR REPLACE WILL BE DONE. If u want u can keep the cake or otherwise u can send it back but u won't get the money back . Really very much frustrated by this. Fraudulent ppl like them should not be allowed to do business in online platform. Government should take some strict action against these kind of inhumane ppl.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Indiacakes.com
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
Indiacakes.com - Cake not delivered and refund not done Closed
On Nov **th, I have placed an order with indiacakes.com for the first time in the afternoon for a birthday cake - same day delivery. I made complete payment including INR ** for delivery on same day and my booking was confirmed, payment was con...
Nov 25, 2024 by Anita Varghese
Indiacakes.com - Package not delivered and not even return my money Given useless Copan Closed
I habe given ordered for a cake after checking the Pin code a d it positively shows delivery possible to that location. But still it is not delivered. The customer care number os also found not available. It is a big fraud. ...
May 25, 2024 by Abhijit Shaw
Indiacakes.com - Order not delivered Closed
I placed an order on mother's day(on May**) and the order was still pending and I haven't received upto date. They have not informed me anything about my order till now. I felt bad when I noticed that cake was not delivered to my mom as I am n...
May 14, 2024 by Nishitha cheemalpati
Indiacakes.com - Asking delivery charges Closed
I ordered cake on Indiacakes.com, at that time never ask delivery charges, once order ready now they sent link to pay delivery charges, why should I pay...
May 12, 2024 by GODUGALA PARDHASUDHEER
Indiacakes.com - Delivery never done Closed
I ordered cake first where they promised to deliver on same day whereas after some time they send mail for extra charges for delivery if not done we cannot deliver the cake many days passed they are not even responding correctly customer servic...
Jun 10, 2023 by Rutuja satpute
