BigBasket
- Cheating Open
Pinapala Vamsi Krishna filed this complaint against BigBasket on Feb 22, 2018
I have ordered chicken from BigBasket. It was supposed to be delivered on **st Feb between * to * pm. However, it was not delivered. Additionally, they have sent a message that the item has been delivered. When I call back, they promise to provide a solution in ** mins. And I had made * such calls. Since, their customer care has a premium number, the calls are charged at premium prices. Each call costed somewhere between ** - ** INR. The bill is attached for reference (for chicken). There is no proper response from the team.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
BigBasket
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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