Cheating for refund

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Zomato

- Cheating for refund ^Closed

Naresh Kumar filed this complaint against Zomato on Mar 13, 2019

I ordered from Zomato by the local restaurant and my order decline by the company the issue is customer phone is out of reachable. I'm trying to reach the customer care executive no i.e ********** to try to understand the way but they are not responding to my call (after **-** call). I have the worst experience with this company. They said that the refund is not eligible because the food was ready.
I again placed the order as well as same (order no-**********) that delivered. But who's responsible for my refund totally Zomato because they have untrained staff.
Such shame on Zomato.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Zomato

1150 Total Complaints

631 Total
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54.87% Consumer Satisfaction

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"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

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