Nykaa
- Cheated by fake offers Open
Prachi filed this complaint against Nykaa on Apr 10, 2019
Nykaa has always disappointed when it comes to offers and free product. I had placed an order. Order no. NYK-********-*******. In the offer, it's mentioned free lipstick on any order. No amount to get a free lipstick with any purchases of the product. I have not received anything only * product which I ordered. In my past orders, the same thing was repeated with one of the soap purchases. Are these offers fake? Why do they make false promises and offers when they don't wish to send them? I wish to receive the offered product. Please help in making it delivered.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Nykaa
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Nykaa - Refund not recieved Closed
Merchant: Nykaa Order ID: NYK-*********-******* Order Date: ** June **** Ticket ID: ******** I placed an order with Nykaa on **th June **** and made payment successfully. However, the product was never delivered to me. After repeated f...
Jul 06, 2026 by Sheril Anna Thomas
Nykaa - Package in my city but not delivered for 4 days Closed
My order was supposed to be delivered on **th June and it kept getting delayed day by day. The customer care just kept assuring me and giving me false promises but no action was taken. I have to keep reminding them of my order over and over aga...
Jun 30, 2026 by Christina
Nykaa - All products missing Closed
Dear Nykaa Customer Support, I am writing to raise a serious complaint regarding my recent order worth ₹**,*** Today, I received the parcel; however, upon opening it, I found that the package contained only a free promotional bag and ...
May 13, 2026 by Varsha Nenwani
Nykaa - Amount of Rs 707 not refunded after successful return of the item Closed
I placed an order for Jockey Women’s Shorts with Side Pockets (RX **_Black_XS) on **.**.**** vide Order No. NYK-*********-******* & AWB No. ***************, and the product was delivered to me on **.**.****. However, after receiving the pr...
May 05, 2026 by AVISHEK DAS
Nykaa - Received different product Closed
I ordered a Charlotte tilbury product from nykaa and received entirely different product. When I asked for replacement. They rejected it....
Dec 17, 2025 by Navdeep Kaur
