Goibbibo
- Cancelled ticket without intimation Open
Ashwita filed this complaint against Goibbibo on Nov 05, 2024
**th September
Alliance Air emails about cancellation (attachment - "HYD-BLR Cancellation.pdf")
First I called Alliance Air who redirected me to my travel agent for refund
Called Smartbuy Goibibo/MMT support to initiate refund for my PNR D*BH**. The same can be verified through a call trace on your end.
**th September
Received cc on email from MMT Support to Alliance Air support to confirm if I'm eligible for refund
I didn't read the email properly as I assumed this was for my HYD-BLR trip. Turns out that the MMT executive raised the cancellation request for the return PNR XYLCW* and not just onward PNR (attachment - "Wrong Cancellation.pdf")
**nd September
While checking in for my BLR-HYD flight I realised that my booking was cancelled wrongly.
Called Smartbuy Goibibo/MMT support again who assured me that they will send me an email and initiate a call trace. Since its my day of travel, they asked me to make another booking through Goibibo and send the invoice so that they can settle the difference.
**th September
Called Smartbuy Goibibo/MMT support again since I didn't receive any email where I could send the invoice from **nd September.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibbibo
Resolved
Frustrated? File a Complaint
Maharaja Sayajirao University
"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."
Khushbu
Related Complaints
Goibbibo - Ticket cancellation and refund request Closed
Flight ticket Airindia **th February ****AI**** I had requested cancellation and refund due to medical emergency,Goiibibo has refused to give refund as I was not admitted even after providing medical documentation from the treating doctor....
Feb 19, 2026 by Mohammed salman gaffur
Goibbibo - Refund not recieved Closed
I have cancelled my train ticket booked via Goibibo on **th January **** but I havent received my refund yet. They were multiple follow ups done on this but no response from the customer care....
Feb 16, 2026 by Kanchan
Goibbibo - Incomplete journey due to bus breakdown Closed
Instarted journey from salem to chennai. Bus breakdown nearby Chengalpattu. Bus driver not properly responded.no alternative solution provided till after two and half an hour.i want full refund of money and my loss of time and frustration penal...
Feb 10, 2026 by Mohamed farook
Goibbibo - Booking hotel failure Closed
I had a confirmed booking at Hotel Meghmalhar for ** January **** to ** January ****. However, when I reached the hotel on ** January I was informed by your staff that the room was already sold out and no accommodation was available for me. Pr...
Jan 27, 2026 by Narendra More
Goibbibo - Refund Pending Due to Bus Cancellation Closed
Task ID : ***************** I have book a bus ticket thru Goibibo app but due to bus not available at kaushambi bus stand * PM. Kindly process refund....
Jul 25, 2025 by Vikas Kumar
