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Goibbibo
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How to resolve Goibbibo complaints online
If you want to complain about a problem that relates to Goibbibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibbibo?
If you are not satisfied with Goibbibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibbibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibbibo
But before filing a complaint, you should
a. Contact the customer support of Goibbibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibbibo
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Social Network
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Legal Network
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Goibbibo - Refund pending Open
Aakash Jangam <jaakash**@gmail.com> Tue, Mar **, *:** PM to service, travel, nitin.kaushikk Dear Goibibo Team, I hope this message finds you well. I am writing to express my concern regarding a refund that is still pending from y...
Apr 20, 2026 by Aakash Jangam
Goibbibo - Ticket cancellation and refund request Closed
Flight ticket Airindia **th February ****AI**** I had requested cancellation and refund due to medical emergency,Goiibibo has refused to give refund as I was not admitted even after providing medical documentation from the treating doctor....
Feb 19, 2026 by Mohammed salman gaffur
Goibbibo - Refund not recieved Closed
I have cancelled my train ticket booked via Goibibo on **th January **** but I havent received my refund yet. They were multiple follow ups done on this but no response from the customer care....
Feb 16, 2026 by Kanchan
Goibbibo - Incomplete journey due to bus breakdown Closed
Instarted journey from salem to chennai. Bus breakdown nearby Chengalpattu. Bus driver not properly responded.no alternative solution provided till after two and half an hour.i want full refund of money and my loss of time and frustration penal...
Feb 10, 2026 by Mohamed farook
Goibbibo - Booking hotel failure Closed
I had a confirmed booking at Hotel Meghmalhar for ** January **** to ** January ****. However, when I reached the hotel on ** January I was informed by your staff that the room was already sold out and no accommodation was available for me. Pr...
Jan 27, 2026 by Narendra More
Booking suddenly cancelled and false statement issued that airlines is not allowing new booking due to which I had to pay extra charges for new booking.Need full refund of old booking and either full or atleast the higher difference of the new ...
Oct 26, 2025 by Rishika Saraff
Goibbibo - Refund Pending Due to Bus Cancellation Closed
Task ID : ***************** I have book a bus ticket thru Goibibo app but due to bus not available at kaushambi bus stand * PM. Kindly process refund....
Jul 25, 2025 by Vikas Kumar
Goibbibo - Cancelled ticket without intimation Open
**th September Alliance Air emails about cancellation (attachment - "HYD-BLR Cancellation.pdf") First I called Alliance Air who redirected me to my travel agent for refund Called Smartbuy Goibibo/MMT support to i...
Nov 05, 2024 by Ashwita
Goibbibo - ROOM BOOKING ISSUE WITH GOIBIBO Open
Summary of Room Booking Issue with Goibibo: The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor conditi...
Oct 10, 2024 by HAMID NABEEL
Goibbibo - Reservation fail ticket amount not return till now Closed
*-**-**** ticket booking failed but till now we are not receive money Please return my money ...
Apr 17, 2024 by Palla Veera Rajeswari
Goibbibo - Cab not provided Open
A cab was booked for pick up from calicut for * days. Scheduled pick up was *:** am. They were not able to provide cab and later on cancelled booking. I started my journey after * hours from scheduled departure...
Jan 03, 2024 by P A Krishnan
Goibbibo - Refund not received Closed
I have booked hotel through Goibibo app. Payment made *****. Canceled the booking. I didn't receive my refund till now...
Oct 24, 2023 by Gaddam Raja Shashidhar Rao
Goibbibo - GOIBIBO PREPAID BOOKING CHECKIN DENIED Open
I have done online hotel booking through goibibo with ref HTLDNA*W*VKF**M* for hotel booking from **rd Dec,** to *rd Jan** for travling with family, but hotel has denied booking and goibibo has not provided alternate arrangement, since this was...
Sep 12, 2023 by Manoj Brijpuria
Goibbibo - Refund not received Closed
I ordered a train ticket from goibibo but Indian railway cancel my booking and they processed my refund to goibibo but goibibo didn't not initiate my refund ...
Apr 27, 2023 by Paras Jain
Goibbibo - AIR TICKET REFUND Open
I BOOKED A TICKECT IN DECEMBER ****, DUE TO HEALTH ISSUE WE CANCELLED TICKET * DAYS BEFORE DEPARTURE THE FLIGHT AND ASKED FOR FULL REFUND, GOIBIBO TOLD ME THAT MY REFUND WILL BE CREDITED IN MY BANK ACCOUNT WITHIN * WORKING DAYS BUT UP TO NOW I ...
Mar 04, 2023 by SONIA SOHI
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