Goibibo
- Booked bus ticket with SRM transport through Goibibo Open
Karthick filed this complaint against Goibibo on Aug 25, 2019
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and no one shows up. I have also called customer care of SRM transport no one has pickup the call. I have called Goibibo customer care number and no use they don't have any contact details of SRM transport.
Due to this, I am not able to reach my home town and not able to see my mom who has been hospitalized. Customer executive is suggesting to look for an alternate option by myself.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Goibibo
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
Related Complaints
Goibibo - Refund not received for Booking failed transaction Closed
I have tried to book flight ticket from goibibo app on **th may **** through upi credit card. While processing payment, amount got debited but booking not confirmed . Till date not received any refund amount for said successful transaction fro...
May 14, 2026 by Rushabh Mehta
Goibibo - FRAUD BY GOIBIBO Closed
The present complaint is being filed against MakeMyTrip India Pvt. Ltd. (operating under the brand Goibibo) for deficiency in service and failure to refund the amount due to the complainant. The complainant had made a booking through Goibibo...
Apr 23, 2026 by Raghav Agarwal
Goibibo - 2 x refund Closed
Company promised to give *x refund on my booking then cancelled booking of my train I travel in general class and also Goibibo do not provide my * x refund. ...
Apr 21, 2026 by Nilay yadav
Goibibo - Regund not credited Closed
It's been over a month since I have applied for refund of my cancelled flight, there is no update. ...
Apr 20, 2026 by Aiswarya S
Goibibo - Goibibo not making refund even after the flight operator have transferred the money Closed
We had booked a SpiceJet flight from Delhi to Pune for *th April through Goibibo. The flight was cancelled, and we opted for a full refund. We understand that the airline processed the full refund to Goibibo on *th April. However, the amount...
Apr 09, 2026 by Tej Rakhasiya