Air India
- Boarding denied at airport Open
Hemant Chandola filed this complaint against Air India on Aug 10, 2020
I had booked a ticket and reached airport at *.** am on **th August ****....since I got a mail that the flight time was rescheduled to **.**.....and the plane started at around *.** am and tookoff by **.** am only.....
Though i accept i reached late at airport but why the flight took off ** minutes earlier.....because if the flight would have started at the scheduled time...then i would have been allowed to check in as this is a small airport and there is absolutely no traffic at all....I requested the incharge of that airport so many times as but he refused to check me in and told me that the plane engine has started and he di not let me in....My only complaint is why the plane took off ** minutes earlier than the rescheduled time....because in the boarding pass also it was clearly written that the boarding will be closed ** min prior to departure....and when the departure is rescheduled to **.** am than it should have been closed at **.**.
Thankyou
Hemant Chandola
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Resolution Demanded:
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Air India
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