Make My Trip
- Bad recomendation by MMT Open
Pallavi Patnaik filed this complaint against Make My Trip on Nov 11, 2018
I have booked a hotel in Gir through MMT in Daskh resort and amusement park dated **th oct to **th oct. Booking no. NH************* booked in name of Sandeep Patnaik. We reached the hotel on **th at **:**pmand found the hotel had not have minimum facilities in room. Next morning we left that hotel. And applied for cancellation. It was a MMT recomended hotel. MMT had taken Rs***** fir * nights but returned only Rs ***** resulting in loss of Rs ***** for a dirty substandard room. Construction was going on near my room and outside workers were present. With two children I was not feeling safe in that hotel.
I found that in hotel web site the actual room rent differ from MMT. In hotel site it is half what MMT taking from us.
I experinced mental harressment for the fault of MMT. MMT is not checking hotels before recomending.
I face financial loss due to MMT as it is cheating in price of room and than taking cancellatuin charge.
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Resolution Demanded:
Damages for loss and agony
Make My Trip
Resolved
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