Puma Ajio
- BAD QUALITY Open
Sonia Khinder filed this complaint against Puma Ajio on Sep 13, 2023
I bought shoes from the AJIO app of the PUMA brand with Ajio Inv. No. FKAR************ dated **.**.****, but after the first time I was wearing them, they were torn from the upper side from the laces portion. I immediately complained to Ajio customer care, and they suggested I contact PUMA customer service directly. This was after I had made numerous phone calls and sent numerous emails to PUMA customer service. Even on my most recent call to PUMA customer service on **.**.****, they guaranteed to fix the issue within ** hours, but nothing has been heard from them since (case number ******** was given by PUMA on **.**.****).
Also, made many phone calls to AJIO but every time they suggested contacting PUMA.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Puma Ajio
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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